Terms of Service
Last updated: May 2026
1. Acceptance of Terms
By accessing or using VitalModo and the Dr. Vital AI health assistant (collectively, "the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
2. AI Medical Disclaimer — Please Read Carefully
VitalModo and Dr. Vital are AI tools for health information only. They are not a substitute for professional medical advice, diagnosis, or treatment.
The information provided by Dr. Vital is intended to be general health information. It is generated by an artificial intelligence system and may contain errors, omissions, or outdated information. AI systems — including those powered by state-of-the-art models — can produce inaccurate or misleading outputs. VitalModo does not guarantee the accuracy, completeness, or fitness for purpose of any information provided by Dr. Vital.
Medical conditions vary significantly between individuals based on personal history, genetics, current medications, and many other factors. The same symptoms can have very different causes in different people. Dr. Vital does not have access to your medical records, cannot examine you physically, and cannot order tests. For this reason, information provided by Dr. Vital should never be used as the sole basis for a medical decision.
Always seek the advice of a qualified and registered healthcare professional — such as a doctor, nurse practitioner, or specialist — for any questions you have regarding a medical condition. Do not disregard professional medical advice or delay seeking it because of something Dr. Vital has told you.
3. Emergency Situations
Under no circumstances should VitalModo or Dr. Vital be used as a substitute for emergency medical services.
If you believe you or someone else is experiencing a medical emergency — including but not limited to chest pain, difficulty breathing, severe bleeding, stroke symptoms, loss of consciousness, severe allergic reaction, or thoughts of self-harm — call your local emergency services immediately (111 in New Zealand, 999 in the United Kingdom, 911 in the United States, or the equivalent number in your country).
Do not use Dr. Vital to assess whether a situation is an emergency. When in doubt, treat it as an emergency and call for help.
4. Image Uploads
If you upload an image to Dr. Vital (for example, a photo of a symptom), you confirm that:
- You have the right to share that image
- The image does not contain inappropriate content (nudity beyond what is medically relevant, illegal content, or content involving minors in a non-medical context)
- You understand that the image will be processed by Anthropic's Claude AI and is subject to Anthropic's terms and privacy policy
- You understand that AI image analysis cannot replace clinical examination by a qualified professional
5. No Doctor-Patient Relationship
Use of VitalModo does not create a doctor-patient relationship or any other healthcare professional relationship. Dr. Vital is not a medical professional and cannot provide professional medical advice.
6. Limitation of Liability
To the maximum extent permitted by applicable law, VitalModo and its operators are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service or reliance on information provided by Dr. Vital. This includes — without limitation — any harm resulting from delayed or foregone medical treatment.
You use the Service at your own risk. The Service is provided "as is" without warranties of any kind.
7. Acceptable Use
You agree not to:
- Use the Service to obtain information that you use to harm yourself or others
- Attempt to circumvent the Service's safety guidelines
- Use automated tools to send large volumes of requests
- Use the Service for any purpose that violates applicable laws or regulations
8. Intellectual Property
The VitalModo name, logo, and all original content on this site are the property of VitalModo. The responses generated by Dr. Vital are AI-generated and are provided for your personal use only.
9. Changes to the Service and Terms
We reserve the right to modify or discontinue the Service at any time. These Terms may be updated periodically. Continued use of the Service after changes constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of New Zealand. Disputes will be resolved in the courts of New Zealand.
11. Contact
For questions about these Terms, contact us at hello@vitalmodo.com.